W2 Luxe Stroller Wagon

The WonderFold W2 Luxe Stroller Wagon is a multifunctional, double stroller wagon designed for comfort, convenience, and safety. It features two high, face-to-face seats with magnetic buckle 5-point harnesses, providing a secure and interactive ride for your little ones.

Includes

• W2 Luxe Stroller Wagon
• Two Seats
• Canopy Poles and Fabric
• Rear Basket
• Pull Strap

• Seats up to two children
• Removable, raised seats that recline, offering flexibility for your children's needs
• 5-point magnetic safety harnesses with pads for added comfort
• Removable canopy with adjustable canopy fabric for ultimate sun protection
• Adjustable canopy poles to accommodate growing children
• Adjustable, vegan leather handlebar for parents of varying heights
• Ample storage space includes pockets on all sides and a removable rear basket to hold all of your essentials
• All-terrain XL wheels with suspension and bearings for a smooth ride and easy maneuvering
• Easy to use, one-step foot brake
• Front zippered entrance for easy access to the carriage
• Deep carriage with mesh sides for optimal ventilation
• Roll-out wind/privacy shade for year-round comfort
• Optional pull strap for extra rough terrains
• 1-step foot brake system
• Easy to fold and stands when folded
• Compatible with 1 x W2 Elite | Luxe Car Seat Adaptor

• Age Group: 6+ Months
• Wagon Weight: 55 lbs, with seats
• Wagon Weight Capacity: 200 lbs
• Wagon Seat Capacity: 45 lbs per seat

Does the W2 Luxe have raised seats?

Yes, the W2 Luxe offers raised seats.

WonderFold Warranty Policy Effective February 1, 2024

Limited Warranty Coverage: When you purchase a new, unused WonderFold product, you are entitled to receive a product free from any manufacturing defects for 30 days from the date the product is delivered. The claim must be filed within 30 days from the date the product is delivered. Our warranty applies only to the original purchaser of a product.

For any claims regarding missing parts or cosmetic damage, customers must contact WonderFold within 30 days from the delivery date. For any claims regarding missing or wrong items, customers must contact WonderFold within 30 days of the delivery date.

Warranty Extension for WonderFold Products: When you purchase a new, unused WonderFold product from www.wonderfold.com or an authorized seller, your product is covered under our one-year manufacturer warranty. Our warranty covers parts that affect the functionality of the product.

*All accessories purchased from February 1, 2023, onwards will be covered under our extended warranty, given that you have contacted us within one year from the delivery date.

Warranty Claim Process: To submit a claim, you will need proof of purchase showing the date of purchase, the retailer's name, and a list of the items purchased. Unfortunately, we won't be able to process your claim if this information cannot be provided.

After looking through your claim, if we find that a manufacturer defect exists with your WonderFold product that affects the product's functionality, we will, at our sole discretion, either repair or replace the part or product at no charge to you. In some instances, we will request the damaged part be returned to our warehouse for inspection. If the part is not shipped within three weeks of receiving the return label, the warranty for your product will be null and void for the remainder of the warranty period.

If you are an international customer who purchased from an authorized seller, you will be responsible for the shipping cost of your replacement parts.

Exclusions and Limitations: Some exclusions apply which would void or do not apply to the one-year warranty, which includes but is not limited to:

• Damage due to normal wear and use, misuse, neglect, abuse, and alterations
• Damage caused by corrosion, mold, rust, sun intensity, sweat, detergents, sunscreen, damp storage, frequent washing, improper maintenance, storage, or failure to keep dry
• Exceeding weight restrictions
• Not using as instructed
• Not heeding warning labels and recommendations as provided on instructions or packaging
• Dropping the item
• Damage resulting from an accident, freight, or air transportation
• Only products bought NEW from authorized retailers, or wonderfold.com are covered under warranty. Those that are bought secondhand, open box, or marked final sale are void

Misuse of Warranty: If there is any misuse of our warranty, the customer will no longer be able to file a warranty claim for past or future WonderFold purchases and the customer will be removed from all WonderFold programs they participate in.

Expired Warranty: If your warranty has expired and you need to order replacement parts, please get in touch with us at hello@wonderfoldwagon.com

Unauthorized Dealers: We want our customers to enjoy our products fully and firmly caution them against buying from an unauthorized dealer.

Since we have no formal relationship with these retailers, we may not help you should you experience difficulties with your products.

To ensure the integrity of your purchases, we recommend that you only purchase our products from authorized dealers. We officially recognize these dealers and will honor any warranty from these official retailers only.

Please contact us regarding the vendor in question, and we can confirm if they are authorized!

Customer Responsibilities: Customers are responsible for submitting a warranty claim via our website as part of our warranty process. This includes uploading relevant photos, providing detailed order information, and proof of purchase.

WonderFold reserves the right to modify or amend the warranty policy at any time, with or without notice.

This policy states that only the warranties specifically mentioned here apply. No other warranties, whether stated or implied, such as warranties of merchantability or fitness for a particular purpose, are included.